It turned out the client was running torrents and other apps that do cause this. They could not be helped. It's sort of like an addiction.

For now, turn off this setting in this link.

http://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

Since I'm not there and don't have access to the laptop you may be stuck with MSI support. I've seen this issue but for the time being it's been tracked down to torrent use or a machine or driver fault. Good luck with this one.