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laptop charging problem

by intouch01 / February 20, 2015 5:28 PM PST

i am having troubles with charging of my laptop,battery is new but when i plugin my charger into socket,my laptop shows plugged in but not charging.Can someone tell me how i can resolve this problem.

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All Answers

Best Answer chosen by intouch01

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Have You Tried This?
by Grif Thomas Forum moderator / February 22, 2015 2:15 AM PST

You didn't tell us which operating system you have running, but the instructions below should help:

Uninstalling and reinstalling power management software in Windows XP/Vista/Win 7, etc.

In order to correct problems with the battery's power management software, follow the steps below.
1. Access the "Device Manager" .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. Restarting Windows will have the same effect of letting Windows re-recognize the hardware and installing the correct drivers.

If that doesn't fix it, then shut down the computer, unplug all power cords, remove the battery, then depress the power button for 30 seconds. Replace the battery making sure all connections are solid, then plug in the power cord. Hopefully things are good.

Hope this helps.


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by intouch01 / March 10, 2015 8:06 PM PDT
In reply to: Have You Tried This?

hey Grif thank you so much for your help.
I just have 1 more question.i just want to make sure that uninstalling power management software doesn't effect my data on laptop?

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Not Grif.
by R. Proffitt Forum moderator / March 10, 2015 11:59 PM PDT
In reply to: Thanks

But so far this has yet to cause any loss. HOWEVER if you don't backup what you can't lose, someday it will be lost.

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No Problems Here, But ALWAYS Backup Data
by Grif Thomas Forum moderator / March 11, 2015 2:45 AM PDT
In reply to: Thanks

The power management software mentioned has nothing to do with your data but as Bob stated, you can't lose anything if it's backed up.

Hope this helps.


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Re: laptop battery
by Kees_B Forum moderator / February 20, 2015 5:41 PM PST

If the battery is full, it's not charging.
If the battery is less than 90% filled, and still not charging, something is wrong.
If it gets totally empty and still not charging, something is very wrong.

So for the moment: wait and see.


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New laptops here can do that.
by R. Proffitt Forum moderator / February 20, 2015 11:37 PM PST

Since batteries can last about 300 full cycles (that's the warranted amount, we get more than that) a lot of laptops come with battery extender settings. You didn't reveal make, model and your battery settings.

Here an Asus k55n does not charge till it drops below about 79%. Then it only charges to 80 to 81%. This is because we have the battery life extender setting on.

Along with Kees I think nothing's wrong yet.

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