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Question

laptop can't feel internet connection

by Jul 7, 2016 12:52AM PDT

Discussion is locked

2 Posts
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Answer
Re: connected
by Forum moderator Jul 7, 2016 1:12AM PDT

You pics show you're connected to a router via WiFi. But it doesn't say it's connected to Internet.
After all, you're router isn't Internet.

- Do other devices (your tablet or phone or a friends laptop) connect to Internet wirelessly via your router?
- Does your laptop connect to Internet (a) when connected via an Ethernet cable to your router, (b) wirelessly with a friends router or on a public hotspot?
- Please share the results of the ipconfig command (copy/paste from the command prompt)

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thanks
by Mohd_Mar Jul 9, 2016 2:24PM PDT

yes the internet works on other devices
I tried another internet source and tried to connect through LAN cable but I hot the same result.
I typed the comman but nothing shoed up except "WINDOWS IP CINFIGURATION"

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