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Resolved Question

Laptop cannot shutdown,boot time increase

Apr 11, 2015 6:00PM PDT

Hi,
My laptop is aspire e1-572g window8.1
Few days ago,my laptop boot time increase from below 15sec to 50+second and cannot shutdown completely.When i shutdown the laptop,it stuck at a black screen but the power light is still on.So i had to do a hardshutdown by pressing the power for few seconds.I remember that the only change i made on that day is install AMD Catalyst install manager and Intel Driver Update Ultility.I also update the AMD graphic driver to omega 14.12 using AMD's autodetectutility.I wonder if is the new AMD drivers makes my laptop suffer such problem?Should i rollback the driver version?If not how to fix it?
Sorry for bad english.

Discussion is locked

KaiJ98 has chosen the best answer to their question. View answer

Best Answer

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Re: drivers
Apr 11, 2015 7:21PM PDT

Since it's easy to rollback it's worth a try.

Kees

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It works
Apr 12, 2015 5:11PM PDT

All back to normal.But does it mean i cannot update my driver to latest?

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Re: drivers
Apr 12, 2015 5:38PM PDT

You told about updating 2 or 3 drivers. If you really want the latest (is anything wrong with the current ones?) you can try it one by one.

Kees

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Never update
Apr 12, 2015 10:32PM PDT

Well i never update my driver(except this time) since i got my laptop.But there is no problem occur so i can stay with my current one right?

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An opinion
Apr 12, 2015 6:28PM PDT

Avoid automatic driver updates and be extremely wary of utilities to do such. Many are looking to push unwanted apps that cause nothing but headaches. Go only to trusted sources and don't always rely on what comes to the top of a google search as being the site you were looking for. As well, just because the word intel, AMD, etc. is contained in the url, that doesn't ensure that the site has a legitimate connection to that company. Before updating a driver, I think it's wise to look for the details as to what that driver corrects or improves. Graphics drivers sometimes just fix issues with specific games. Don't waste your time with an update that offers nothing to fix an issue you are having.

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Never update
Apr 12, 2015 11:22PM PDT

Yes it is from the official website.I just think that update driver can increase my graphic performance so i want to update it.If there is no issue then i no need to update the drivers?Cuz i never update any driver