Many can be reset over the phone. Call them and get it done.
Here is my issue:
I turn on my laptop. I see the word:
Then, instantly, I get this:
I have no password and never set one. I have no idea what happened to this computer and to be honest, I am so fed up with it I no longer care. I want to put a fresh copy of Windows 7 on this machine.
To hell with my data.
I cannot access any sort of boot menu; the F keys to nothing. All I get is:
What do I do?
Thanks in advance for your help and advice.