Laptop battery won't charge

by abcarlson Jun 25, 2013 5:10AM PDT

My laptop isn't charging. I notice in the device manager under the batteries tab, it's missing "Microsoft Composite Battery" but has "Microsoft AC Adapter" and "Microsoft ACPI-Compliant Control Method Battery". I think not having the composite battery driver is causing my battery to remain at 0% and not charge. It says plugged in but not charging.
Is there anyway to fix this or download the driver?

Also for some reason battc.sys and compbatt.sys are in my driver files.

Discussion is locked

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Let's move away from Windows.

by r. proffitt Forum moderator Jun 25, 2013 5:46AM PDT

Perform the generic reset noted at the top welcome post but don't boot Windows. The laptop MUST charge or we know it's a hardware issue.
Bob

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Nothing happened

by abcarlson Jun 25, 2013 6:59AM PDT

Nothing happened. It's just doing the same thing. Plugged in, not charging.

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Since Windows is not running.

by r. proffitt Forum moderator Jun 25, 2013 8:37PM PDT

And you did that reset is there any non-maker item such as charger or battery?

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Non-maker items?

by abcarlson Jun 26, 2013 5:20AM PDT

Non-maker items? Such as parts that didn't originally come with the laptop?

The charger and battery were both purchased afterward. I was attempting to fix the problem but nothing changed. Since it doesn't seem like a charger or battery problem, I'm think it's probably a hardware problem.

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Then it's likely the non-maker battery or charger

by r. proffitt Forum moderator Jun 27, 2013 3:30AM PDT

Is the issue. I think I see a lot of folk can't accept that and when they do, we send them to the repair counter or service center.

Why this is, is all about the battery fires and what the makers did to CYA.
Bob

Laptop battery won't charge

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