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laptop

i have a few small issues but my bigest is my laptop screen i alway shut off my laptop i have been hacked and it showed up on my t.v math problem when i had my laptop in sleep mode but thats not my question my question is when i turn on my laptop it will come on i go to go online and my screen turns black i turn the laptop off then back on and its fine then some times it freezes out off no were is there any thing i can try with out losing my pictures that on my computer memorie

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All Answers

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Answer
The first thing you need is backup.

In reply to: laptop

Even when things are working perfectly, you need to make regular backups to a flash drive at the very least, and preferably to an external hard drive. Do that before doing anything else. After that, download and install MalwareBytes and make sure your antivirus is up to date. Then boot to Safe Mode and do a full system scan with both.
FWIW your post would be a lot easier to read if you'd put periods at the end of sentences.
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Good luck.

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Answer
Give the full details

In reply to: laptop

"My car won't start", tell me what to do? What does the mechanic ask right away?

You gave no real details of your system and how you really got to your problem other than it turns black. Details matter and be specific as best you can.

As already posted to you, if you can get your laptop to run for any length of time, save your precious data, ASAP. Do whatever it takes, then address your current issue. For the record, what have you tried already? Most laptops have an ext. video port, attach monitor there and see how it displays.

tada -----Willy Happy

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