Maybe a factory reset will clear this up. Without make and model, no one can check into if it requires an app to set the brightness.
Hello I'm having a problem with brightness settings on my laptop
basically it doesn't work I have tried to update drivers and still nothing.
When I switch my Intel driver to microsoft basic display adapter
the brightness still doesn't work properly, it will make the screen go to the dimmest option or the brightnest option
please help me.

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