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Question

LAN will randomly go out

Jun 24, 2012 3:26PM PDT

This has only been a problem for a few months with a modem-router-laptop pair which have been together for over a year.

Occasionally (possibly more often during high-bandwidth usage), our LAN will go out. This isn't an ISP problem, just a local one. After several resets of the modem/router, the Internet will finally restore itself. I could handle this say, once a week, but this is happening 3+ times a day.

How do I fix this?

Discussion is locked

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Answer
Let's say it's just the LAN.
Jun 24, 2012 3:41PM PDT

Is it worth changing the router or adding a switched hub?

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Probably not
Jun 25, 2012 12:24AM PDT

Not really.

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Good to know.
Jun 25, 2012 2:38PM PDT

I find that such folk need time to consider such fixes. Good luck with your client.
Bob

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Answer
few questions...
Jun 25, 2012 1:58PM PDT

You said it's your LAN that is disconnecting, your US, DS and online lights stay on? And do you have cable or DSL? Needing a little more info to try and help.

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Answers
Jun 26, 2012 1:59AM PDT

Cable. The DS and Online lights are orange and the Link light is flashing green. This doesn't change if the LAN goes out or the internet is just fine, however.

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worth a shot
Jun 26, 2012 7:06AM PDT

if the router is seperate from the modem you might try updating or reverting(if you have recently updated) the firmware. Not sure if it would cause a LAN to disconnect but I have seen a few cisco routers have a wireless lag b/c of firmware issues. Otherwise I think the new router/switch is a good idea. Good luck.