Internet Service Providers forum


LAN will randomly go out

by Cg2916 / June 24, 2012 3:26 PM PDT

This has only been a problem for a few months with a modem-router-laptop pair which have been together for over a year.

Occasionally (possibly more often during high-bandwidth usage), our LAN will go out. This isn't an ISP problem, just a local one. After several resets of the modem/router, the Internet will finally restore itself. I could handle this say, once a week, but this is happening 3+ times a day.

How do I fix this?

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All Answers

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Let's say it's just the LAN.
by R. Proffitt Forum moderator / June 24, 2012 3:41 PM PDT

Is it worth changing the router or adding a switched hub?

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Probably not
by Cg2916 / June 25, 2012 12:24 AM PDT

Not really.

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Good to know.
by R. Proffitt Forum moderator / June 25, 2012 2:38 PM PDT
In reply to: Probably not

I find that such folk need time to consider such fixes. Good luck with your client.

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few questions...
by sndtek01 / June 25, 2012 1:58 PM PDT

You said it's your LAN that is disconnecting, your US, DS and online lights stay on? And do you have cable or DSL? Needing a little more info to try and help.

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by Cg2916 / June 26, 2012 1:59 AM PDT
In reply to: few questions...

Cable. The DS and Online lights are orange and the Link light is flashing green. This doesn't change if the LAN goes out or the internet is just fine, however.

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worth a shot
by sndtek01 / June 26, 2012 7:06 AM PDT
In reply to: Answers

if the router is seperate from the modem you might try updating or reverting(if you have recently updated) the firmware. Not sure if it would cause a LAN to disconnect but I have seen a few cisco routers have a wireless lag b/c of firmware issues. Otherwise I think the new router/switch is a good idea. Good luck.

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