Why did you buy a used PC without the disks that came with it, and without checking if you could make the required disks yourself?
Kees
I purchased a used N5010 a little less than 2 years ago on craigslist. Didn't want to spend a lot because it was for my (at the time) 8 year son. I also bought a used Vostro 1500 for my 6 year old.
About a month ago, the Insprion got a virus which would up taking a picture of my son and then posting porn on as the wallpaper. Needless to say this was really disturbing (have white out of the camera lens now).
The best way I konw to clean a PC is to boot it from the recovery disk and reformat the hard drive. Unfortunately, Dell no longer provides the disk with your purchase anymore so I did not get it either. Not sure if they are too cheap or what.
So I have called Dell a number of times (avg hold time is 20min) and they refuse to even sell me a disk since I don't have the original owners information. I explained to then what happened but apparently they don't really care about my childs safety or wellfare. WAY TO GO DELL!
I am in the process of trying to install Linyx now (Ubuntu version) so I can get things working again.
Is there an course of action I can take with Dell. I will never buy another one again after this.

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