Samsung forum

General discussion

[LA40B650]FW update problem. TV rebooting continuously.

by LA40B650_da / March 22, 2010 3:49 PM PDT

Hello,
I bought a new LA40B650 model in India (FW V 2003) and upgraded its FW to latest FW (2005) available on Samsung India website (http://www.samsung.com/in/consumer/tv-audio-video/television/lcd-tv/LA40B650T1RLXL/index.idx?pagetype=prd_detail&tab=support#), all was fine.
Then later I noticed that Internet TV feature was not working so I downloaded a same model number FW from UK website. Upgrade was successful and display showed "Upgrade complete. Rebooting".
And the problem started. After this it?s continuously rebooting.
TV turns on, I can hear the welcome screen sound and a light/dark blue screen and again switches off... on... off continues.

Guys!!! Can any one help me on this??
I will surely call the customer care... before that.. Any solution available for this?? I basically want to download my old Indian version of FW.

Thanks in advance!!!

Discussion is locked
You are posting a reply to: [LA40B650]FW update problem. TV rebooting continuously.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: [LA40B650]FW update problem. TV rebooting continuously.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
[LA40B650]FW update problem. TV rebooting continuously.
by Samsung_HD_Tech Samsung staff / March 23, 2010 9:32 AM PDT

LA40B650_da,

I'm sorry to hear that you're having this issue.

If you're unable to reload the firmware for your television, it would be best to call the customer service center.

--HDTech

Collapse -
is there a way to download FW while booting?
by LA40B650_da / March 24, 2010 2:10 AM PDT

Hello Samsung_HD_Tech,
Thanks for the reply.
I have called up the service centre and they keep saying Engineer will be sent SHORTLY. I don't understand how much time SHORTLY means, its more than 3 days that no one has contacted me back.
Is there any way to upgrade fw by pressing some keys while TV is switching ON?

any Help is truly appreciated.

Regards
LA40B650_da.

Collapse -
is there a way to download FW while booting?
by Samsung_HD_Tech Samsung staff / March 25, 2010 10:15 AM PDT

LA40B650_da,

There is no key combination that would update that I'm aware of.

--HDTech

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?