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General discussion

LA32C630K1R: Headphone Jack does not allow sound control

by staigor Oct 25, 2010 4:02PM PDT

1. When I connect external speaker/headphone to 3.5mm jack, I can not change sound setting (Standard, Movies, Music, Clearvoice). I have no sound control other that volume.

2.Also, If I want to switch back to TV speaker, I have to disconnect from headphone jack physically.

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3 Posts
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LA32C630K1R: Headphone Jack does not allow sound control
by Samsung_HD_Tech Samsung staff Oct 26, 2010 11:53AM PDT

staigor,

I'm sorry to hear that you're having trouble with your set.

By sound control, if you mean audio control, then that is correct. The 3.5mm is an audio output jack for audio receivers.

Since most receivers have an amp, and that's what the output is designed to connect to, the signal is sent without amplification. There isn't a volume control for the 3.5mm audio out unless it states that it's a headphone jack.

--HDTech

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Your reply didnt anwser my question.
by staigor Oct 26, 2010 3:02PM PDT

1. I am using headphone 3.5mm jack to connect creative 2.1 speaker system.
2. I can control from TV as well as speaker system.
3. Once I connect my speakers, I do not have any control over audio settings like Movies, Music, Standard and ClearVoice.
4. To get back to TV speakers, I need to disconnect speaker system physically.

My question:
Is my tv LA32C630K1R designed this way only?

If not,
Do I need to update firmware (Manufactured in May 2010)
Or
I need to file complaint.

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Your reply didnt anwser my question.
by Samsung_HD_Tech Samsung staff Oct 26, 2010 3:44PM PDT

staigor,

I can only speak on U.S. products, unfortunately. I believe most of the 32" models have fixed audio ports rather than the variable headphone ports, and it seems to be that way for your set based on what you posted.

But the Samsung customer service center in your region would be able to assist further and confirm for your specific model.

--HDTEch

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