Windows Legacy OS forum

General discussion


by zimz2689 / March 28, 2005 1:11 AM PST

I have friend that has windows me. when using IE he gets the following message:
"Explorer has Caused an error in KRNL386.EXE
Explorer will now close" Does anyone know whats wrong?


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Not a good error message to work with. Here's why.
by R. Proffitt Forum moderator / March 28, 2005 1:14 AM PST
In reply to: KRNL386.EXE

That message is Windows reporting it had an error. Nothing tells you much more than this and is ... unuseful to say the least.

It's a shame you didn't see the forum tip. What it asks for can help point to an aging machine with clogged cooling or other issues. Since you don't see it, here's a copy in my response.

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

And someone does know what's wrong, but with so little to work with, I can't tell.


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by york10 / March 28, 2005 7:27 AM PST
In reply to: KRNL386.EXE

I have the same problem also using Windows ME. The message actually reads lexplore has caused an error in KRNL386.EXE. I believe this is a security issue and will post a help request in the security forum.

York 10

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by nerdyboy1234 / March 29, 2005 10:41 AM PST
In reply to: KRNL386.EXE

i also had this problem many times. Doesnt really bother me much. The screen just goes blank for couple of seconds then goes back to desktop but some icons where the clock is goes missing

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