Computer Help forum

General discussion

Keyboard problems

Sometimes (not always) when i turn on my pc, everything seems fine, i turn on the browser, go to facebook using the drop down menu, autofill the username and password..........

until I just pressed on the keyboard to type something....

the mouse and keyboard stops working. after I restart the computer, both works normally.

what I found out about this problem is that, one day I turned on the computer, I went to device manager and the keyboard is missing, so when I clicked on anything on the keyboard, both keyboard and mouse stops working. again after restarting when the keyboard is there (on the device manager) no problem occurs.

so why does this happen

Specs: Windows XP, A4tech mouse and keyboard

Discussion is locked
You are posting a reply to: Keyboard problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Keyboard problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -

In reply to: Keyboard problems

Is this A4tech mouse and keyboard the wireless type?

If so, some possibilities;

1] Check the batteries.

2] Is the wireless receiver being blocked by anything?

3] I understand that some cordless phones transmit on the same wavelength as the wireless keyboard and mouse. Do you have a cordless phone nearby?

If none of those, then try an elimination test, eg, test the keyboard and mouse on another computer, and then test another wireless keyboard/mouse/receiver on this computer.

I hope that helps.


Collapse -

In reply to: Possibilities.

None are wireless

Collapse -
So they are not wireless.

In reply to: Nope

Why not tell what they are: USB or PS/2?

What happens if you try a different keyboard and a different mouse?
What happens if you try this keyboard and mouse on a different computer?


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!