If your keyboard is a PS2 keyboard, try borrowing a different one to see if that fixes the issue. Or if your's is a USB keyboard, try swapping in a PS2 keyboard..
Can you log in with the default "administrator" log in? Restart the computer into Safe Mode, then select the "administrator" profile.. If you've not previously set a password, leave it blank, then log in.. Does the keyboard work now?
As to the internet, if you haven't already, turn off the computer, then turn OFF (unplug if necessary) the DSL modem and/or router.. Wait ten minutes.. Now, in this order, restart the modem first.. Wait two minutes, then restart the router (if you have one), wait two minutes, then restart the computer. Do you now have internet?
Hope this helps.
Dell 2400. Qwest DSL. Win XP.
While my son was online and transferring music to his mp3 player, he lost the internet connection.
After he logged out (we have multiple accounts) I logged in and tried to access the modem. No dice. I tried to do the Qwest quickcare and it said I needed to renew my IP addy.
Followed instructions and it rebooted fine but still no internet.
Qwest care again and it said there was something wrong with the TCP (?) stacking. Went through the prompts and rebooted.
Got to the logon screen and if I touch ANY of the keyboard keys the PC stops responding. I have one account that does not have password requirement but it is only a guest - no admin rights - account.
I can get in with the mouse but even after the PC fully loads if I touch a keyboard key it locks up. Only way to get out is to turn off the PC by the button on the front of the tower.
Please help - how do I get my keyboard to work again?