I'm not sure but Dell's QuickSet was a common title to make such happen. Ask dell what title it was.
But wait. Not a single laptop I see today can close the drive. Are you sure the drive can do that? Supply the model if you want someone (not me) to look.
I have a Dell Inspiron Laptop and for quite some time now the buttons to open/close, eject etc. on the keyboard no longer work. The drive works fine and I've been just pushing the button on the drive itself to open and close the drive. Would like to be able to access the other way though. Does anyone know how I can accomplish this?