What you need to know is that your technical details are not usable for diagnosis. Need proof? Call up HP and Microsoft and listen as they ask for other details. They will likely mention malware, repair and reinstalling the OS.
Let's cover the malware with a little help from Grif. Read what Grif writes at http://forums.cnet.com/5208-6121_102-0.html?threadID=378815&tag=forums06;forum-threads
While you think of revealing more details, simple things like running 2 antivirus could do that. But details are too light in your post.
Bob
I am using a HP TouchSmart 300-1115uk. and I have had it crash on me several times. When I turn it on I have a blue screen massage come up and it restarts them when I log back in it starts working as normal. Please view the technical details of the crash as shown below (this is the recent crash I had) I have looked at the other crashes an it seems it the same problem causing the crash...
Source
Windows
Summary
Shut down unexpectedly
Date
21/03/2010 12:37
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Files that help describe the problem (some files may no longer be available)
032010-25958-01.dmp
sysdata.xml
Extra information about the problem
BCCode: 34
BCP1: 0000000000050830
BCP2: FFFFF880031CB898
BCP3: FFFFF880031CB0F0
BCP4: FFFFF80002899536
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

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