General discussion

Keep losing sound - defaults to off

Samsung Blu-Ray HTBD1250R/XEU (YE731FAS900020)

Every time I load a disc, the back ground audio is present, but no sound. If I eject the disk and go into the menu I can switch audio back on, and it is ok until I switch off, then have to go through same procedure each time i try to load a disc

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still no sound

just an update - the sound i eventually got was the TV speakers!!! still no sound via HDMI. Have tried resetting to factory settings & tried a firmware update - no joy. The back ground sounds & audio from trailers are perfect - just no audio on selected film (BR or DVD)

Would appreciate any help

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Keep losing sound - defaults to off


Did it work prior, or is this a new setup?

Also, what are your audio settings in the Audio Menu?


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no sound

Never used this until now apart from surround sound system for existing DVD player as never used Blu-ray discs.

Setup - Audio
Dynamic Compression: OFF
AV sync: 50msec

Anynet+(HDMI-CEC): ON
BD Wise: ON
Picture Mode: Normal
HDMI Audio: Off (when I put this on, it only activated TV speakers)

hope this helps - many thanks for your response

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