Windows Legacy OS forum

General discussion

Keep getting an installation request when logging into XP

by khalidwa / January 27, 2010 4:42 PM PST

Hi all,

I'm currently trying to resolve an issue with a friend's laptop.

Everytime I login I am greeted with a installation request from setup.msi in a virtual folder.

I have no idea where this is being generated from or in fact why it is being generated but I want to get rid of it.

A screenshot of what I get, along with the file url pasted in notepad, can be seen here: http://yfrog.com/5hdumpqj

Any help would be much appreciated.

Thanks.

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Re: setup
by Kees Bakker / January 27, 2010 4:51 PM PST

Options:
1. Reinstall that program (fully).
2. Download WINDOWS INSTALLER CLEANUP from Microsoft and give it a chance.

Kees

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setup
by khalidwa / January 27, 2010 4:53 PM PST
In reply to: Re: setup

reinstall what program? i can't figure out which one is causing it.

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It's difficult to say
by MarkFlax Forum moderator / January 27, 2010 7:42 PM PST
In reply to: setup

Use Windows Explorer, (eg My Computer, My Documents, or similar), to navigate to that directory and see what is inside;
C:\Users\{your username}\AppData\Local\Temp\7z54924\setup\Status

Something there may give a clue to what is attempting to install.

If you cannot find that folder then you will have to 'unhide' hidden files and folders. You can do that from within Windows Explorer by going to Tools > Folder options, then View tab, and change the setting from "Don't show hidden files and folders" to "Show hidden files and folders".

If you can identify what is trying to install each time and you want to prevent it from installing, the next step is to see if it is set to "Load at startup". Do that this way;

Goto Start > Run, type in msconfig and click OK. In the new window, System Configuration Editor, click the Startup tab. Look down the list for anything that matches what you found in that folder, and remove the tick.

See if that helps.

Mark

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setup
by khalidwa / January 27, 2010 8:05 PM PST
In reply to: It's difficult to say

I cannot find the folder "7z54924" when looking in the Temp folder.

I check the startup files and nothing shows accessing that address.

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I'm thinking a HP printer driver.
by R. Proffitt Forum moderator / January 27, 2010 7:47 PM PST
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(NT) Good find.
by MarkFlax Forum moderator / January 28, 2010 4:03 AM PST
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