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Keep dropping wireless conection at the office

by mcompton1973 / August 14, 2007 2:04 PM PDT

I run a small (12 people) mortgage company. There are about 8 people in the office on a regular basis, and 4 others that come and go. We all work off of lap tops. When we set things up we just had the phone company give us a DSL modem, and we run that to a wireless router.

For the most part this works because it is a small office space, and all is well. The problem is this...it seems that the wireless part of the router "drops" connection ever so often. sometimes once a day, sometimes a couple times an hour.

To test the issue, I connected one computer with Ethernet to the router, and worked off of it all day. Not once did it drop the connection.

So the question is, why would this be happening, and what can I do to fix it?

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Collapse -
Did you try
by PudgyOne / August 14, 2007 3:49 PM PDT

updating the firmware

Broadcast SSID
use WPA security

don't use anything else.

It will stay secure with the WPA security and you won't lose the connection. It may get a little slow. The more laptops on the network the slower it will run.


Rick

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I forgot to mention
by PudgyOne / August 15, 2007 5:53 AM PDT

that cordless phones use the same frequencies as the wireless routers.

Yes, they can also make you disconnect.


Rick

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