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Question

JVC LT-43C870 TV and JVC TH-D337B 2.1 Sound Bar

Aug 27, 2018 3:31PM PDT

Hello! First time posting so apologises if I do anything wrong!!

Basically, my tele and soundbar was working perfectly with the optical cable feature.

Suddenly the sound will cut out and then remain off for an extended period of time (possibly until TV and soundbar are both unplugged and then reactivated).

I have changed the TV, optical cable and soundbar and received new ones and the same problem still exist!

Any help would be great

Thanks

Discussion is locked

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Clarification Request
Have you tried?
Aug 27, 2018 4:23PM PDT

Setting the TV audio to output Stereo or PCM? I looked at the soundbar downmixing and found no data. So let's try the TV set to Stereo or PCM as a test.

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Update...
Aug 28, 2018 1:40AM PDT

Nope, no chance. Still works initially then sound just goes. Soundbar still set to correct mode just no sound.