Networking & Wireless forum

General discussion

Just terrible service

by suntan81 / March 21, 2009 12:35 PM PDT

Whats the big who-ha about Cricket Broadband Wireless? If you want my opinion, it's not worth buying. I spent $140 for the gizmo and first month's service. What did I get? Nothing much better than dialup speed! They proclaim its broadband or similar to DSL! Ha! Ok, well I have to say this, during non-peak hours, my downloads were ok, but uploads were never good. I contacted their customer service, we walked through the settings, then went to the pinging website. I gave the results to the customer service rep, who agreed there was something wrong. Download tested at near 1.1 Mbps, upload less than 100 Kbps, (make sure you see that difference (Mb vs. Kb)). So I asked what now? They told me that a technician was gonna call me when he got to my area and would test the location himself. (I guess getting five out of five bars on signal strength means just lights on the gizmo and software utility). I Never got a call, never got a visit by any technician, even though customer service said there was indeed a problem, and verified it with an email that "we do not let any problems go unchecked". Well, I am not giving them any more money for any more monthly service. Makes me wonder if their cell phone service is just as bad.

Discussion is locked
You are posting a reply to: Just terrible service
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Just terrible service
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?