Windows 7 forum

Question

Just installed updates and now my sound doesn't work.

Microsoft Updates were installed today 10/14/2015 and after my computer restarted the sound no longer works. I can watch/listen to something for about 20 seconds before it just stops and there's no more sound. These were the only changes to my PC today, any thoughts?

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All Answers

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Answer
No problems here.

In reply to: Just installed updates and now my sound doesn't work.

Seven Windows updates were installed, I rebooted and now am listening to music again.

If you suspect Windows updates, uninstall the updates from tonight one by one in Control Panel. Via Tools>Windows update in Internet Explorer you can find out which ones were installed.
Please note they will be reinstalled automatically unless you hide them.

Kees

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Answer
No Problems Here Either, On Four Different Win 7 Comps

In reply to: Just installed updates and now my sound doesn't work.

Follow Kees' instructions and think about visiting the computer manufacturer's website (or the sound manufacturer driver's website) and downloading and installing the latests sound driver for your machine.

Remember also, if you installed Windows Update sound driver for your computer, that's a "BAD" thing. Since MS doesn't actually make the audio driver for your computer, installing such from Windows Updates tends to cause problems. If you've done that, then open Device Manager, then the sound driver section, and revert back to the previous driver. OR... install the latest driver from the sound card manufacturer as describe earlier.

Hope this helps.

Grif

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Answer
No problems here either

In reply to: Just installed updates and now my sound doesn't work.

updated 3 Win 7 machines and 1 - 8.1 machine without a problem

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Answer
A failure here.

In reply to: Just installed updates and now my sound doesn't work.

But as a test I accepted a Microsoft audio driver. The laptop was just about to be wiped (last month) so I took the driver and the lesson repeated. Don't take drivers from Microsoft unless you are an expert in all things about Windows.

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Answer
Update

In reply to: Just installed updates and now my sound doesn't work.

I determined that my headphone jack works but the speakers don't. Not sure if it's a problem with the headphone jack (I stuck a bobby pin in it nothing happened) or if its a driver problem?

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There are ways to tell if there is a hardware issue.

In reply to: Update

I can't tell which you can perform.

1. Boot some live OS like Linux and see if that works.
2. Restore the machine to factory condition.

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Restore OS

In reply to: There are ways to tell if there is a hardware issue.

I think restore os by os disc will solve this problem

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About the bobby pin.

In reply to: Update

Are you trying to break the hardware? Please don't stick anything in there besides a headphone plug.

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