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Question

Just got a pc and need a some help

by Jul 2, 2015 11:54PM PDT

I bought a pc and it arrived today. It has Cooler Master HAF case. It has a cooling system, that I don't know how to use. And everything inside the pc looks to be plugged in and ready except for that. And there is a fan looking out the back that is loose and I can't place it in. It has the rubber screws and one is In but the others are tight. I have seem tutorials on YouTube but none of them show how to fix it when they have already been installed. I can't put them in as they are short. This is my first time dealing with an actual pc and would appreciate your help. Thank you.

Discussion is locked

3 Posts
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Answer
That sounds like awful quality works.
by Jul 3, 2015 12:26AM PDT

You paid someone to build it for you? Either send it back or get the necessary hardware and fix it yourself. But just from your description I couldn't go about telling you what to do. Obviously a fan shouldn't be hanging loose like that.

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Answer
Warranty issue.
by Forum moderator Jul 3, 2015 12:51AM PDT

I agree with Oldartq, a new PC should not be delivered in such a poor condition. It is not what you paid for.

Make this a warranty issue and return it for correction.

Mark

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Answer
it is under warranty
by Jul 5, 2015 12:05AM PDT

it is under warranty, you need to contact their customer service. If you are having this much problems with it now, it could get worse.

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