I also used Juno dial-up in the days before DSL was available in my area, and I STILL have a Juno MegaMail account. I canceled my dial-up service and billing was stopped. I still pay $9.95 annually for Juno Mega Mail so that I can read my mail using Thunderbird. Juno Dial-up and Juno MegaMail are two separate services. Canceling one does not cancel them all. Yahoo charges $19.95/year for Yahoo Mail Plus that allows you to use POP and forwarding. The free version does not provide these services.
In reference to Juno MegaMail, you stated that "The only way to find out is to check your visa card statement." This is not true. You can log on to "my account" at Juno and see all the services you are being billed for and your account number. It is not the company's fault that you did not choose to do this. I don't think it fair to say that Juno is "ripping people off." I don't understand why consumers feel the need to blame companies for things that aren't always the companies fault. Why should a company "inform" you that they are billing you for a service when that charge appears on your credit card statement every month. It is your responsibility to read your credit card statements before you pay them. Honestly.
If you have had JUNO service, canceled the account and paid for it by a visa card, you may want to check the billings to your card.
My experience:
I canceled my Juno dial up account around Jan 05 because I signed up for DSL.
In July 05, my Visa was billed 9.18 from Juno? I called them and they said that I still have a Juno 'Mega mail' account open. ***??? The person that I spoke to stated "Some people here will leave that account open after you close so they will make more commission". ***??? How corrupt is that?
I eventually got reimbursed.
Now, Jan 06, I get billed again for 9.17 to my Visa! I called them up again and CANCELLED my Juno 'Mega Mail' account which should have been closed a year ago! They stated that I will again be reimbursed.
I asked the lady if she has had similar calls. She said yes. She needed to ask her 'Level 2' supervisor if he/she could reimburse me for this problem and he/she agreed. So, the L2 person KNOW's that people are being charged for the Mega Mail account that is still activated.... Juno apparently is doing NOTHING about this. They are not informing people that they are being charged 9.17 every six months for a Mega Mail account that is still active.
The only way to find out is to check your visa card statement. One problem is that some people do not check their statement and just pay the bill. Juno is RIPPING these people off. Why pay Juno 9.17 for a Email account when you can get Yahoo, Gmail or Hotmail for free?
