JUNK MAILS

Please download Malwarebytes Anti-Malwareand save it to your desktop.
alternate download link 1
alternate download link 2

* Make sure you are connected to the Internet.
* Double-click on mbam-setup.exe to install the application.
* When the installation begins, follow the prompts and do not make any changes to default settings.
* When installation has finished, make sure you leave both of these checked:
o Update Malwarebytes' Anti-Malware
o Launch Malwarebytes' Anti-Malware
* Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

* If an update is found, the program will automatically update itself.
* Press the OK button to close that box and continue.
* If you encounter any problems while downloading the updates,
manually download them from here
and just double-click on mbam-rules.exe to install.
Alternatively, you can update through MBAM's interface from a clean computer,
copy the definitions (rules.ref) located in
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

* Make sure the "Perform Quick Scan" option is selected.
* Then click on the Scan button.
* If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
* The scan will begin and "Scan in progress" will show at the top.
It may take some time to complete so please be patient.
* When the scan is finished, a message box will say "The scan completed successfully.
Click 'Show Results' to display all objects found".
* Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

* Click on the Show Results button to see a list of any malware that was found.
* Make sure that everything is checked, and click Remove Selected.
* When removal is completed, a log report will open in Notepad.
* The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
* Copy and paste the contents of that report in your next reply and exit MBAM.

Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Download and scan with SUPERAntiSpyware Free for Home Users

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):

Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".

Thanks Marianna. I installed the new tools and their scans found several adware items, including a trojan, that my other spyware packages failed to detect. I was hopeful that would take care of the problem, but it didn't. After the scans yesterday afternoon and this morning I've received a couple of junk emails from myself. It's more adware. Any other suggestions?

Pls. DISABLE Tea-timer and run MBAM again...... maybe you could post MBAM's log ?

F-SECURE -- Vista 32-bit, XP Home Edition and Professional 32-bit, 2000 SP 4, Internet Explorer 7.0 & 6.0

Scans for malware and rootkits.

Please perform a scan with F-secure online scanner

1. Scroll to the bottom of the page and click on "Start Scanning"
You may receive an alert on the address bar at this point to install the ActiveX control, please do so.
2. After installed, click on Accept on the license agreement.
3. Click "Full System Scan" to download the scanning components and begin scan and cleaning.
4. When the scan completes, click the "I want to decide item by item" button.
5. For each item found, Select "Disinfect" and click "Next".

Marianna,
Based on the recommendation of The Ultimate Troubleshooter, I already had Tea Timer disabled. Here's the latest MBAM scan and I also did the F-Secure Online scan. It only found a couple more tracking cookies. The junk emails from myself continue.

Malwarebytes' Anti-Malware 1.31
Database version: 1556
Windows 5.1.2600 Service Pack 3

12/28/2008 3:01:12 PM
mbam-log-2008-12-28 (15-01-12).txt

Scan type: Full Scan (C:\|)
Objects scanned: 125468
Time elapsed: 51 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SuperAntispyware (SAS) and does it come up clean too?

Have you ever tried Mailwasher?

Have a look here:

http://www.mailwasher.net/

Using it for many years

Yes, the SuperAntiSpyware doesn't find anything except the usual tracking cookies. One of them is from CNN.com which I've used for my home page for a long time. I may reconsider that. But otherwise everything comes up clean. I'm also trying the Mailwasher program you suggested. I have not received mail from my address since Monday, but I'm not sure why. I'll just wait and see if the problem returns. I appreciate all your help and suggestions. Now I feel a little more protected from malware.

Now I have another little new problem maybe you can help with because it might be related to installing the new software, etc., but I don't really know what triggered this. It started today. The problem is any time I print a page from the web, it prints in tiny little text I can't read without a magnifying glass. I can print a Word document with no problem, but any Internet pages print in tiny text. Is there a setting for this in options? I don't see one. Thanks.
Mike

Marianna,
Oops. Judging by your response I didn't accurately state the problem. The text and graphics on Web pages are normal-sized to look at on the screen. It's only when I go to print that the entire Web page is tiny on the printed page. Thanks.
BTW, Happy New Year!
Mike

Happy New Year to you too

you have a horizontal pagination setting of "Scale to fit". With this setting the browser window width is taken into consideration--try narrowing the window and see if text gets larger.

If you change this setting to "automatic" the window width won't be used.

You can find this setting by opening the print pane, in the drop down that currently says "Copies & Pages" select the webpage you want to print, the setting is in this new view, "Horizontal Pagination".

Yeah, it was the page setup in my browser. The scale setting had somehow been changed to print at 40 percent. When I changed it to the setting for "shink to fit page width" it seems to print fine. Thanks again for all your help.
Mike

You Are Very Welcome