Question

Jumping cursor in Windows 10

Any ideas? My mouse pointer is jumping all over the place closing out Tabs opening other Tabs jumping off the Browser closing the Browser. I’ve uninstalled the mouse twice checked driver updates to no avail. I’m running the Windows 10 newest update on an HP Desk Top. I tried 3 different virus scans and none of them worked or found anything. I fix the problem by turning off the touchscreen in the Device Manager, now to figure out how to fix the problem with the HID-Compliant Touch Screen. After shutting down the computer and restarting the HID-Compliant Touch Screen it becomes active again but it says its disabled. Reactivate it and then disable it again after every shutdown. I cannot find any diver updates. Any help would be appreciated. Thanks Woody

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Clarification Request
Happening to me as well

I am experiencing the same issue for the past couple of months, mouse jumps around and sometimes will not respond when clicked. Then it will suddenly respond again, but still jumping around.
If I reboot, sometimes it reappears immediately, other times the reboot clears the problem, but it returns sometime (12-24 hrs) later.
I have tried everything that has been suggested in this thread. I have even reset Windows. Nothing has made any difference.
The PC is a desktop, from a UK company Novatech, is based on a Gigabyte motherboard The only problem in the four years I have had it, is a failed power supply.
Woody5860, have you solved the problem? If so How?
Does anybody have any new suggestions?

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Jumping curser still happening

Ric80231, Sorry, still no results even with today's update.

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Microsoft Serial BallPoint???

I have noticed one thing. When I uninstalled the mouse drivers via 'Device Manager' there was one driver I could not account for 'Microsoft Serial BallPoint'. At least I think that's what is was. When I rebooted and the drivers reinstalled, it did not get reinstalled.
When I came to use the PC this morning, my mouse is jumping around again, so I thought I would try uninstalling and reinstalling the drivers again. When I opened Device Driver under Mice and Pointing Devices' the 'Microsoft Serial BallPoint' was back, I have just uninstalled it and the spazzing seems to have stopped.
Can you check your machine to see if you have the same driver installed?

A short Google turned up this, https://stackoverflow.com/questions/9226082/device-misdetected-as-serial-mouse which suggests this is a known problem.

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Try this

Revert back to previous driver in mouse settings. Worked for me.

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worked for me

I uninstalled the Microsoft ALpine Alps driver and after rebooting came back.
Disabled the driver and the touchpad and wired mouse work well.

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Mouse cursor jumping

Thanks, it worked for me too

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Answer
Mouse Settings

Did you check the mouse settings in the control panel?

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Same thing..

I've got the same problem. Here's a hint... I boot my machine WITHOUT a mouse and it STILL does this...

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Answer
Tried This Yet?

Open the Control Panel, then the "Mouse" icon, then the "Pointer Options" tab. UNCHECK the box that says: "Enhance pointer precision". Apply, then OK.

You should then be able to leave the touchscreen on. If it still doesn't work, are you really using a touchscreen on a desktop? If you don't need the touchscreen, leave it disabled.

For further assistance, it would be helpful to know the exact model of the desktop you are using. We might be able to assist on the drivers.

Hope this helps.

Grif

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Reply

Thanks Grif for the response.
I’m using Hewlett-Packard HP Touchsmart 610-1250x
Enhance pointer precision I’ve already checked and un-checked didn’t help.
Also, changed my mouse. My driver say’s using the best available. I can’t seem to find a Website to see if there any there.

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Did you find a solution?

Did you ever find a solution to this problem? I have the exact same machine HP 610 1250 but mine was refurbished. I have has so many problems with this machine, and the latest is the cursor with a mind of its own. This only started after the windows 10 upgrade. I'm almost at the point of trashing this thing. Any help would be appreciated.

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Maybe

Windows 10 is having a nervous breakdown.

In Linux some run a program that deliberately makes the cursor bounce up and down. Some have fire trails following the cursor like a rocket tail. Other effects. Imagine if your mouse was doing this.

Is this a wireless mouse, or the touchpad? If another wireless mouse is in use at the same time, they can interfere with each other.

There's 20,000 videos at youtube about jumping cursors.

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Mouse Cursor is OCD Jumping with recent Windows 10 updates

Windows 10 is OCD on the Mouse cursor for me too. I created a Boot camp on my MacBook Pro to take advantage of Windows 10 with DirectX 12 to play graphic intense games like World of Warcraft. However the mouse cursor freaks out and jumps all over the place, twitching lately, even on the Windows 10 desktop. I moved my track ball USB to the direct Mac USB port instead of the Hub, still to no avail. Twitching since the last few months...There's a bug in MS release code lately is what I guess. I don't know what is worse playing Word of Warcraft, Windows 10 with an OCD mouse cursor, or Mac OS X with twitching Metal 2 without Anti-Aliasing to increase FPS. As I type this my Kensington track ball is jumping more than a grasshopper on my screen. WTH?

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There's a problem with this assertion.

Microsoft may issue the OS and updates but DRIVERS for video and mouse (which have a strange interconnection that you only learn about with time and effort) means that Microsoft isn't always the source for this problem.

When I see this I have to disable W10 driver updating (on the web if you need to know how) and then install the drivers for the machine from each maker. There are cases where this didn't work and we found an overheating GPU but such is the life of Brian.

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Xbox controller or similar can affect cursor

If you have steam installed and have a controller attached, the cursor can move around the screen due to the thumbsticks not being central on the game pad. If you adjust the thumb stick so it is central, the cursor will stop moving. That solved my problem. It still occurs but at least I know how to stop it now.

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PS4 controller charging in USB hub

A PS4 controller charging in a USB hub connected to PC was causing this issue for me. Disconnecting resolved this issue

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Answer
Touchpad Blocker

If this is mainly happening when you are typing, such as in Word, Wordpad, etc. try Touchpad Blocker. It is a background app which prevents the cursor from jumping while you type. Works on touch and non-touch computers. This started happening for me after a Windows update a couple of years ago. (Didn't matter what mouse I used.)

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Answer
Could be hardware

This is how a bad mouse sometimes behaves. Have you tried your mouse on another computer?

If you get a new mouse, I highly recommend Logitech.

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The Touchscreen

I too have an HP 610 Touchscreen and get the same problem. Currently cannot use the thing. It has destroyed spreadsheets by, on its own, selecting cells and clicking then deleting. Sometimes will shift the cursor and click twice a second. Dwefinatelynot mouse or mouse settings as I have tried everything in that regard.

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HP Touchsmart 610 also...

Did you ever find a solution? I feel like I have tried everything. Just started happening this spring. It will be okay for a little while, then it goes wacky.

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Jumping cursor in Windows 10

Sorry, sandkjohnson75 I have not found a solution I even did a Windows reset.

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Clean your touchscreen

I had exactly the same issue and for me it helped to clean the touchscreen. Apparently it though the dust was mee moving the mouse.

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Answer
MS has acknowledged this issue.

I believe Microsoft has acknowledged this issue and has released some updates to fix this.

Check this link: https://support.microsoft.com/en-us/help/819036/overview-of-the-comdisable-tool

To fix this try below steps and let me know if it works:

1. Go to your systems device manager.
2. Right-click on the device name that corresponds to your keyboard.
3. Go to update software driver.
4. Go to search from a list of existing drivers.
5. Un-check show compatible hardware.
6. Select Microsoft on left side and then select MS Basic Mouse.
7. Click next and install the driver.

Cheers if this works else let me know. I will explore some solutions for you.

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MS has acknowledged this issue

I tried this and a course I don't know what I'm doing and the mouse froze, I had to do a system restore to get it working. I don't know if it still doing it.

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Reinstall windows

I googled a bit on this issue. I suppose you have tried every possible way to fix this issue. Reinstalling windows might be the only solution I see feasible since all other solutions I know about or have searched for have been already implied by you.

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Answer
this was the cure for me

hey guys ive been messing with this mouse for weeks trying to find a solution and ive found it
duh!! the mouse is dying , like old or tired or something , i took the same model mouse from my other machine and it works great , put the dodgy mouse in the other machine and it was jumping around everywhere ? it was that simple i couldn't see the problem ... so either try your mouse in another pc or get another mouse , sometimes it can be hardwear duh!!

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Answer
Possible solution to this problem

I'm sure there's other issues with Windows that require the other fixes posted on here, but there's one other thing that maybe nobody has thought of. (I haven't read them all so I apologize if I'm being repetative) I had the same problem after restoring my hard drive with Windows 10. I have an Inspiron 11 3000 series. The touchpad was enabled and it's so touchy that my hands hovering above it even caused actions. I dissabled it and wala! Go to your clock area on the bottom right and find your touchpad icon, open up it's settings and dissable it. Then just use a wireless mouse or a wired mouse. Worked for me!!

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Answer
Unchecked "Enable pointer shadow" in Mouse Properties worked

I've been having the problem of the mouse pointer (an actual Microsoft mouse hooked up via USB) jumping around only as I've been using the mouse. At first I thought I had too many applications open at the same time... I'm running Windows 10 with latest updates, and my desktop is an HP Pavilion P6610F with 4 GB of RAM (3.75GB usable), 64-bit, AMD Athlon II X4 (quad processor) 635 at 2.90GHz. So I shut down most of my windows/apps but the mouse pointer still jumped around. Ran CCleaner. Ran virus checker software. Rebooted. It still did it. This forum reminds to check the mouse settings and when I unchecked the "Enable pointer shadow" checkbox in the Pointers tab of Mouse Properties, that seems to have solved the problem. I'll see what the mouse pointer does today, as I'm doing graphics work these days and I'll have a bunch of windows open again within a paint program. Hope this helps others.

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Answer
Same symptoms exactly-Found source of my problem

Exact same aberrant issues happening for me. (Surface Pro 3). Mouse jumping randomly. I could move it to click on a tap and it would dart off before I could click. It would open programs mysteriously.

Took it in to the shop and the guy immediately noticed a small crack in the screen. It wasn't obvious to me till he showed it to me. FWIW

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Answer
Fix for mouse craziness after windows update

I tried everything in the forums and eventually found a fix. Pretty simple. In mouse settings, revert back to the previous driver. Thats it!

The complaint from the client: Mouse moving all over the place, and limited functionality. Tried reinstalling driver, hardware troubleshooter, and others. Reverting back to previous driver did the trick.

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