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Question

Jumpin cursur fix

Aug 30, 2017 4:32AM PDT

Hi Friends,

First time poster and I do apologise if this question is simple in answer for you masters out there.

To begin with I am using a Microsoft Surface Pro 3 with Windows 10 64bit.

I know there has been threads on this before ( https://www.cnet.com/forums/discussions/jumping-cursor-fix-393138/ ) but none of the fixes are working for me.

My issue is I currently have a cursur that jumps to the top left of screen and randomly clicks.

To date I have done the following:
Turned off enhanced click,
Disabled trackpad when mouse is connected,
Changed from left click to right click dominated,
Used a different mouse,
Started in Safe mode and run multiple scans with Norton,
Updated all drives on the computer for the mouse.

What is confusing me is that upon restart I may get away with a good, un-jumpy mouse for a while only for it to start again some time later.

Any help will be highly appreaciated.

Sam

Post was last edited on August 30, 2017 9:04 AM PDT

Discussion is locked

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Answer
Because all those failed
Aug 30, 2017 8:26AM PDT
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Grif is right. Try that CHKDSK.
Aug 30, 2017 9:24AM PDT
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Answer
One More Thing To Try... Chkdsk
Aug 30, 2017 9:07AM PDT

It seems as though the Windows 10 "upgrade" process may not install all the files correctly, or maybe they're damaged, or maybe something else, but running Chkdsk has fixed quite a few of these minor glitches. Try running Chkdsk in "repair" mode to find any damaged files and correct them. Start by opening a command prompt as an admin. RIGHT click on the Start button, choose "Command Prompt (Admin). (Or type "Command" in the search line, then RIGHT click on the "Command Prompt" listing at the top, choose "Run as admin".) Once there, type chkdsk /f /r /x, leaving the appropriate spaces between the letters as shown, then press the Enter key. You should see a note that it can't be run till a restart is done, type "Y" for yes, then press the Enter key again. Close the command prompt and restart the computer. Chkdsk will run upon restart and will take quite a while to finish.. Don't panic when the progress bar stays at 10% for a long time. It's fairly normal and the Chkdsk process may take a couple of hours.

When it's finished, it will boot to your normal startup/lock screen and you can login normally and then see if things are working correctly again.

Hope this helps.

Grif

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Still Not working....
Sep 3, 2017 12:52AM PDT

Hey Lads,

Still not working...

Done everything, CHKDSK fix, as well as all that Malware chat...

Couldn't download the superantispyware because of a dead link but ran Norton. Still nothing found to remove and still cursor jumping and clicking...

Any further tips would be greatly appreciated before I throw this computer at the wall.

Peace

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Given it's not budging. Factory reset time.
Sep 3, 2017 7:35AM PDT

If it fails after resetting to Microsoft's delivered OS and such, it's likely a hardware issue and you decide if it's worth it.