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Headphones & Mp3 Players forum

General discussion

JM53 - Firmware upgrade? Any other *real* support?

by vanessajoyce / January 13, 2007 9:30 AM PST

My husband got the LG JM53 for me and it's been horrible trying to find any kind of useful documentation on it. (No manual, instructions or anything written came in the box.)

Tonight after 3 hours of searching through LG's website, I finally found a User Manual that looks like it matches my player. It recommends that I update the firmware by going to www.lge.com --> Support --> Software and (somehow) finding the "proper" firmware to download. Well, all searches for the model number bring up nothing other than press releases and specifications.

In addition, the software that was included with the device (which supposedly automatically updates the firmware) will not run on my XP machine.

Does anyone know anything about updating the firmware or anything else actually useful for troubleshooting this device? I'm having miscellaneous problems that I know I could solve if I just had some decent (and decent English) instructions.

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