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JavaScript question

by mjfuller / November 1, 2005 12:26 PM PST

Does JavaScript not work with some sites? Try www.DHL.com (express delivery service company). I use both IE and Firefox (not at the same time) and both browsers gave me the same error message. I get a message that says, "Sorry, unable to display page. We have detected that JavaScript has been disabled in your browser. Our site requires JavaScript be enabled." I've checked both browsers and JavaScript IS enabled. So why would I be getting this message? It looks like a problem with DHL.com to me, but could there be a different reason? BTW, I'm working on a Dell desktop with XP Home and I also use NIS 2005 and AdAware, Spybot S&D, and SpyBlaster. Thanks for any clues.

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Something to look into
by mart44 / November 1, 2005 6:24 PM PST
In reply to: JavaScript question

I think the problem might to do with each browser rather than it being something common to both. The DHL site wouldn't display in both browsers for me either. I'd have said it was the site too until it displayed OK in Opera. I can confirm that the site certainly needs JavaScript (not to be confused with Java) enabled to work.

It wasn't displaying in Firefox because I have the NoScript extension installed. This overrides the setting in the browser that enables JavaScript. If you have this extension, make sure the site is allowed to run JavaScript. If it's nothing to do with that, try starting up in Firefox's Safe Mode (shortcut in the Start Menu) and see what happens.

I don't use IE very much and security settings have been locked down so that sites cannot run JavaScript or ActiveX. Relaxing those settings made the DHL site display OK.

Perhaps the above might have some bearing on the trouble in your own case?

You can bypass the page that won't display using this URL: http://www.dhl.com/splash.html but still doesn't display correctly without JavaScript working.

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If you
by PudgyOne / November 2, 2005 8:57 AM PST
In reply to: JavaScript question

If you are using NoScript with FireFox

Left click on the s at the bottom ot the browser

Tell it to allow DHL.com

This should then work


Hope this helps

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