Java question

Thanks for the info Art. Shirley

Hi Grif, thanks. Sorry slow response back. Been away for few days. Will check your suggestion and let you know. Thanks again. Shirley

I am unable to download this. Have tried several times. Turned off my firewall, thought this may be the reason for the download not working. Tried to download manually, same thing happened...nothing. Any suggestions on what may be causing the block from downloading? Shirley

It sounds like you've got spyware problems..I suggest using a friend or family member's "clean" computer and download the items I suggested above plus ALL of the free spyware removal tools from the links below. Once they're downloaded on the other computer, burn them to a CD and transfer them your computer and install them from the CD. Once they're installed (install the Java and Script engine first, then all the spyware programs), then try to update them from within the program..

Ad-Aware">http://www.lavasoftusa.com/support/download/]Ad-Aware

Will have to find another person's computer to use and do as you suggested. Going to check through the Windows Search and see if there is anything in there that comes up with anything to do wityh Zango or 180 solutions. Thanks again for your continued help. Will let you know after I get all this done. Shirley

Searched Windows files and Folders, no Zango or 180 Solutions. Talked to my neighbor about downloading "fixes" on their computer and burning CDs for me. They said they have a zip that they can download the cures on and then download it in my computer today. Keeping my fingers crossed this works. Computer is getting slower and slower. Also, my best friend is having same problems but worse, hers is freezing up all the time. We both have Windows XP. She asked if the email I sent her could have caused this problem. Told her that all my email is scanned before sending and I didn't think that could cause her problem. Any comments on this part? Thanks again, Shirley

If there was a virus in the e-mail it certainly could cause a problem..All of your problems appear to be spyware or virus related but whether it's one specific e-mail, who knows..It's important to scan all e-mail a be cautious of it's contents.

Other than that, start with one step at a time..Try using the installations from the neighbor's CD and see where it goes. Make sure to run virus scans both online and with your current onboard antivirus program. At this point, be sure to back up any important documents, etc. If things can't be fixed, you may need to do a complete reformat and reinstall.

Hope this helps.

Grif

I just found this thread again. I want to thank you properly for all the help you give us here in CNet. You rock!! I installed Spybot, Ad-Aware and Ewido. My computer has been running great. Again thank you!! No need to reply. Shirley.....Only one thing I still have problem with is I belong to 8 MSN groups and can not reply in any of them. Sent to MSN Support for help, but they are no help, give me this reply....
"Although we do not have a definite time frame as to when this will be resolved, we are engaging additional resources in investigating this problem. As soon as we have evaluated the situation, we will notify you as soon as possible." that was last time on Feb 7. Been trying to get them to fix since Oct. 2005.