Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Java 7 update 11 installation problem

by Jan 19, 2013 7:47PM PST

I am running Windows XP Home.

When I am trying to install Java 7 update 11 I get:

The wizard was interrupted before Java(TM) 6 update could be completely installed.


This occurs with both the version which requires a download to install and the version that does not (offline version).

I tried shutting down both AVG antivirus and Zone Alarm firewall and I am still getting the same error.

I also trying restarting the computer.


When I go to Add or Remove programs and I scroll down to Java I have:

Java 7 update 9
and
JavaFX 2.1.1

I tried to uninstall "Java 7 update 9" and got a small box which says:
fatal error
with 1 button, the OK button.

I have not tried to uninstall "JavaFX 2.1.1"

I would really like to get the new Java installed as this is a security update. Anyone out there having the same problem?

Please help ASAP!

Ryan
Denver, CO

Discussion is locked

8 Posts
- Collapse + Expand Details
- Collapse -
Answer
correction
by Jan 19, 2013 7:53PM PST

I get the message:

The wizard was interrupted before Java update could be completely installed.

I am attempting to install the latest version of Java (version 7 update 11)

- Collapse -
Just a thought.
by r. proffitt Forum moderator Jan 20, 2013 3:14AM PST

Since a few zero day exploits were discovered can you uninstall all JAVA now and wait for yet another update this week?
Bob

- Collapse -
Java uninstall
by rockerrb Jan 20, 2013 4:03AM PST

When I go to Add or Remove programs and I scroll down to Java I have:

Java 7 update 9
and
JavaFX 2.1.1

I tried to uninstall "Java 7 update 9" and got a small box which says:
fatal error
with 1 button, the OK button.

- Collapse -
Next up. Revo.
by r. proffitt Forum moderator Jan 20, 2013 4:17AM PST

Revo Uninstaller Free is found with google and may clean it off. Remember that manually removing java is well discussed so I must defer to a google search since I would be duplicating answers given to date.
Bob

- Collapse -
works
by rockerrb Jan 20, 2013 6:15AM PST

Thank you very much! I downloaded the software from download.com, but it wanted to download some other software with it so I went to the Revo website and downloaded it from there. It seems be very detailed and through. Definitely a program I am going to keep.

I then installed Java 7 update 11 and it seems to work fine, but I can't get yahoo pool to work in firefox. Seems to work just fine with internet explorer. I'm thinking that yahoo needs to update it's pool software to work with the new version of java with firefox. I had a problem running java in firefox a few years back and it ran with internet explorer. After updating firefox a few weeks later it ran in both browsers.

Thanks again, prob fixed.

Ryan
Denver

- Collapse -
Possible area to check
by Willy Jan 21, 2013 1:09AM PST

You need to check that the java update you got was intended for Firefox use or it was listed from the update website source. This may vary from one browser to another. Provided Firefox has its Java console(tools?) see if you can then manually request a Java update to be 100% sure it has what it needs. The same for any browser, though i think Chrome is different. At least check into that area of Java. In most cases, Java is "auto-set" to update on its own when connect to the WWW.

tada -----Willy Happy

- Collapse -
Use JavaRa
by mchainmchain Jan 21, 2013 4:14AM PST
- Collapse -
Why..
by Carol~ Jan 21, 2013 6:03AM PST
Back to Spyware, Viruses, & Security forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info