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j-peg???

by PattM / January 21, 2008 8:43 PM PST

I frequently receive e-mails from people sending photos or links in the j-peg format and I am unable to open them...all I get when I download is a screen full of numbers and letters. How do I convert..or recieve j-peg?? Its really frustrating!!...Thank you. pmclaughlin

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Re: j-peg???
by Tufenuf / January 21, 2008 9:08 PM PST
In reply to: j-peg???

PattM, Are the files actually .j-peg or are they .jpeg? j-peg is not a file format.

Tufenuf

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.jpeg???
by PattM / January 21, 2008 9:33 PM PST
In reply to: Re: j-peg???

That would be .jpeg files and they just won't open for me. What am I doing or not doing wrong. I'm not a computer whiz...but am trying to learn. Thanks...Patt

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Re: .jpeg???
by Tufenuf / January 21, 2008 9:45 PM PST
In reply to: .jpeg???

PattM, Which version of Windows and E-Mail program are you using? Can you open .jpg/.jpeg files on your computer that are not e-mail attachments?

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

Tufenuf

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.JPEG
by PattM / January 21, 2008 10:18 PM PST
In reply to: Re: .jpeg???

I WILL TYPE OUT ALL THE INFO I GOT WHEN I WENT TO "MY COMPUTER ": MICROSOFT WINDOWS XP...HOME EDITION...VERSION 2002 INTEL(R) PENTIUM (R).....4 CPU 2.80 GHz 2.79 GHz 224 MB OF RAM I DON'T KNOW THE MODEL # AS THIS PC WAS BUILT FOR ME....OR IT MIGHT HAVE A # BUT i DON'T KNOW WHERE. AND NO...I DON'T SEEM TO BE ABLE TO OPEN ANY .JPEG FORMAT. PATT

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Re: .JPEG
by Tufenuf / January 21, 2008 10:33 PM PST
In reply to: .JPEG

PattM, Find any .jpeg file, right click it, choose Open with, choose Windows Picture and Fax Viewer and when the pop-up box appears checkmark the "always use this program etc." box and click OK. Also Open Outlook Express click Tools, click Options, under the Security tab uncheck "do not allow attachments to be saved or opened that potentially could be a virus" click Apply/OK. It is good practice to have your anti-virus program running in real time mode.

Tufenuf

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Rename it
by mwooge / January 25, 2008 11:50 PM PST
In reply to: .jpeg???

Several programs can't open a .jpeg file. Rename it to .jpg. Thus a file named xyz.jpeg would be become xyz.jpg

The problem is at the other end, the sender. Which doesn't help you any.

First save it somewhere. The right-click on it, select rename, arrow-over to the "e" in jpeg, delete it, then press the enter key. A pop-up will ask if you really want to do this, click on yes.

You should now be able to click on it and see it.

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Save The File
by sunwatcher / January 22, 2008 4:51 AM PST
In reply to: j-peg???

I find that some email clients have a problem opening particular files from within the message itself. Try right clicking on the jpeg and saving it to your desktop (or some other memorable location), and open it from there.

Always be sure that the file is safe to open by performing a virus scan on it.

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.jpeg files
by kathyz71 / January 25, 2008 8:39 PM PST
In reply to: j-peg???

If you are using Outlook Express as your email, try this: Go to Tools, Options, Security, and uncheck "Do not allow attachments to be saved or opened that could potentially be a virus". Good luck, Kathy

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