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Question

ive subscribed to some cnet newsletters but im not recieving

Sep 12, 2016 2:21AM PDT

i have recently changed the email in my profile so i can transfer my subscriptions to the new address. having unsubscribed from all emails and changing my address in my profile, i am now not recieving any emails at all, whats going on?

Discussion is locked

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Answer
Re: newsletters
Sep 12, 2016 2:35AM PDT

For your new emailaddress you have to take new subscriptions in the Subscriptions tab of your profile. This isn't done automatically.

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email subscription
Sep 12, 2016 2:47AM PDT

actually went through and resubscribed to the newsletters after logging in with the new gmail account

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Hi win8rules
Sep 20, 2016 9:43AM PDT

Sorry for the inconvenience. I saw your email to customer service and our newsletter team is investigating the issue. There maybe a bug in our system. Again we apologize for the troubles and inconvenience caused by this.

Hopefully we'll get this figured out and fixed soon.

Thank you,
-Lee

Post was last edited on September 21, 2016 4:53 PM PDT