Hi,
After using iTunes successfully for a while on my new computer, it began shutting down soon after opening, telling me "iTunes has stopped working."
The Apple message says I need to install the latest version... but I am using the latest version.
After re-installing Quicktime (after deleting all the related files I could find), then doing the same with iTunes, the problem remains. Initially the closing down happened after 5 mins or so, then it started happening straight after opening iTunes. Now it's back to it's old ways shutting down after a few minutes of playing a track. I have only included 4 tracks in the library to ensure it's not related to such a file.
I guess I have spent over 15 hours on this over the last couple of weeks in an effort to solve the problem myself based on info I can find on online forums (and not being that technical). Obviously I haven't been successful.
Any advice about a solution would be hugely appreciated (as I'd rather be doing other things with me time).
Many thanks,
Stephen