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Question

iTunes loses location of files every time a network connecti

by jayson23 Jun 14, 2012 11:52PM PDT

I keep all my media files on a RAID attached to my router. I have a MacBook, and I don't want to fill up my boot drive with music files, nor do I want all my music on an external hard drive that has to be physically attached to my laptop (lack of portability, inconvenient to eject every time I want to take the laptop somewhere, hard drives fail, etc.).

The problem is that every so often, I'll get the message "network connection interrupted." I'm hardwired to the router at home via Ethernet, but for whatever reason, sometimes it just pops up the network connection interrupted message.

If I'm listening to iTunes when that happens, iTunes will stop playing the song, and an exclamation mark will appear to say "hey, I can't find that file where I thought it would be." What's far worse is that iTunes will then go on to try and play the next song, and the next, and the next, and so on down the line, placing an exclamation mark next to each one as it fails to find the volume where they're stored. In this way, entire albums or even entire artists will get "lost" to iTunes.

The next time I go to listen to a song that has the exclamation mark, if my network connection is established, I can double-click, and it will play just fine as it looks for the volume and finds it. Unfortunately, I have to double-click each and every song individually. I can't just click "play album," or even double-click one song and let it go on to the next. I have to go to every song that's "lost," double-click them one at a time, and then they'll play, and be usable by services that connect to iTunes, such as iMovie, or the Remote app on my iPhone.

Is there any way to prevent this situation from happening? Either by telling iTunes not to declare a song "lost" just because it can't find it one time, or to tell it to look in the last place it saw it, so that when the network connection is active, it will just go ahead and play the song?

As it is, it seems that my only choices are to keep all my music on my boot drive or an external plugged directly into the laptop, or to stop using iTunes for my music. Neither of those solutions would be positive outcomes for me.

My setup is a MacBook running 10.6.8, a 5th generation Airport Extreme running 7.6.1, and a Drobo RAID attached to the network.

Thanks!

Discussion is locked

1 Posts
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Answer
It's a known issue with iTunes.
by r. proffitt Forum moderator Jun 15, 2012 3:04AM PDT

All we can hope for is for Apple to improve this area.

https://discussions.apple.com/message/18637320#18637320 repeats something similar and you bet!!! iTunes does not handle this.

Bob

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