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iTunes is Crashing My Computer

by scrmnwoody / March 26, 2005 1:59 AM PST

iTunes is restarting Windows XP almost everytime I start it up. Even if I just open iTunes and do nothing else, it will restart windows within a few seconds. I am running the latest version of iTunes on XP SP1, with a P4 3.2GHZ, 512RAM. Nothing else is open when this happens. Is anyone else having this problem? Any ideas to fix it?

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Read ...
by R. Proffitt Forum moderator / March 26, 2005 2:12 AM PST
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Event
by scrmnwoody / March 26, 2005 3:48 AM PST

This is what I am seeing in the event log. A bunch of these (presumably for everytime I tried to start up iTunes. The ID is either 100, 101, or 102. Other wise they all have the same info..

Event Type: Information
Event Source: ESENT
Event Category: General
Event ID: 100
Date: 3/26/2005
Time: 8:09:53 AM
User: N/A
Computer: DESKTOP
Description:
wuauclt (2080) The database engine 5.01.2600.0000 started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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That oine is informational.
by R. Proffitt Forum moderator / March 26, 2005 3:53 AM PST
In reply to: Event

Look in the other event areas. If need be, configure XP to not reboot on fault...

Bob

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Event
by scrmnwoody / March 26, 2005 4:01 AM PST

I am going to try configuring XP not to reboot. In the meantime, I'll post a couple other events...

Event Type: Information
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 300
Date: 3/26/2005
Time: 9:46:51 AM
User: N/A
Computer: DESKTOP
Description:
wuaueng.dll (128) SUS20ClientDataStore: The database engine is initiating recovery steps.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Event
by scrmnwoody / March 26, 2005 4:02 AM PST

Event Type: Information
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 301
Date: 3/26/2005
Time: 9:46:51 AM
User: N/A
Computer: DESKTOP
Description:
wuaueng.dll (128) SUS20ClientDataStore: The database engine has begun replaying logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Event
by scrmnwoody / March 26, 2005 4:02 AM PST

Event Type: Information
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 302
Date: 3/26/2005
Time: 9:46:51 AM
User: N/A
Computer: DESKTOP
Description:
wuaueng.dll (128) SUS20ClientDataStore: The database engine has successfully completed recovery steps.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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