must be in a format that iTunes can handle.
This from the Apple iTunes site.
"QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player"
How did you get all those different versions of the movie? Downloaded each one individually or by converting them in some way.
I suspect the latter here but I could be wrong.
My suggestion, download and install a copy of Handbrake. This app will reliably convert just about anything into a format that iTunes will be happy with.
On the subject of Chrome, "the apple support thing" would NEVER ask you to install Chrome. It may ask you if you want to install Safari but it would never suggest Chrome.
Let us know how you get on with Handbrake.
BTW, there is not a Windows iTunes forum
Sorry if i've posted this in the wrong forum, i'm using windows and couldn't find a windows iTunes forum.
<div>I'd like to import a movie on my computer into iTunes, but whatever I do it won't go in! I have lots of different versions of it, each refusing to go in. They range from 260mb to 900mb, and the file extensions are .mov, .mp4, .m4v and .wmv. I've tried dragging it into iTunes from the desktop and nothing happens (although it does highlight the library section with a blue border when I drag it over there) and the same happens when I add a file using the file menu. When I put it on a CD and try to add it from there, it refuses to recognise the CD. I've tried importing the folder it's in and it says 'Processing' for a few seconds (however, it only seems to be processing other files in the folder) and then doesn't put any of them in the library.