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iTunes Error Message

by rtom76 / February 27, 2010 4:35 AM PST

Hi I hope someone can help me.

When I attempt to songs in itunes on my computer I get an error message that says: "The song < Name of Song Here> could not be used because the original file cound not be found. Would you like to locate it?"
All the songs are listed but can not access them.

My OS: Vista

Have tried:
System restore
restoring via back-up
Uninstalling then re-installing iTunes
Rebooting computer

Have approx 1300 songs only 60 are accessible. Songs are not availble on my Itouch. itouch syncs but no songs there.

Issue happened on 2/25 after my wife bought a song from iStore.

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Sounds like
by mrmacfixit Forum moderator / February 27, 2010 5:02 AM PST
In reply to: iTunes Error Message

you may have moved some music and iTunes has now lost track of it.

Can you find the original music tracks that iTunes says it cannot find?


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iTunes error message
by rtom76 / February 28, 2010 5:03 AM PST
In reply to: Sounds like

I believe so, they all seem to be there why iTunes does not recognize them or find them seems to be my dilemma.

Thanks for your help

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Locate the missing tracks
by mrmacfixit Forum moderator / March 1, 2010 3:45 AM PST
In reply to: iTunes error message

make a note of where they are.
Launch iTunes
Find Import to Library (or words to that effect)
Navigate to that folder and select Choose.

This will import those missing tracks back into the iTunes database.


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