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iTunes error code (-9812) for Vista

by briansnyder17 / September 17, 2009 12:03 AM PDT

Whenever I try to log into my iTunes, i get the error code (-9812. some previous fixes for this issue have been to open the cmd and type in a few commands, but those only work for XP. I am running Vista and am getting very frustrated with iTunes; their support line offers no help. any fixes to this issue would be great.

my PC specs:
Dell Inspiron 521, running windows Vista Home Premium


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Tell a little more.
by R. Proffitt Forum moderator / September 17, 2009 1:16 AM PDT
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more info
by briansnyder17 / September 18, 2009 12:00 AM PDT

yes, I have tried the fixes suggested by apple, and by the microsoft support link. i am not very tech savvy, so the only thing from microsoft that i was able to attempt was opening up cmd and tytping in some binary commands. when i tried this, some of the modules could not be found. neither regsvr32 initpki.dll nor regsvr32 wintrust.dll worked; i got error messages saying that the modules could not be found. i am not sure as to whether or not these modules are only XP related, or because my PC is fragged or something. any ideas from anybody?

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There are no less than 11 (eleven) methods offered.
by R. Proffitt Forum moderator / September 18, 2009 1:29 AM PDT
In reply to: more info

"Method 11: Perform an in-place upgrade" for example. This error is not fun. I've seen people have to reinstall the OS to fix this.

Sadly, afterwards they told me about Spybot and Norton which is just one of the few hundred reasons for this error. Your post is light.

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error9812 itunes
by z_creech / November 5, 2009 11:06 AM PST
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try this
by z_creech / November 5, 2009 11:11 AM PST
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