Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

itunes download locks up my computer in Vista

by Sep 10, 2011 6:15PM PDT

When I download itunes my Toshiba laptop (Vista) it only boots to 'please wait' and will not go further. I then have to restart in safe mode and restore to before the itune download. I have reduced my popup blocker to minimum as recommended. Nothing seems to work. Expert advice very welcome.

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
Answer
Since it's just downloaded and not installing.
by Forum moderator Sep 12, 2011 7:19AM PDT

It's a safe bet that other downloads (we are not talking installing?) fail I'd look to what changed since downloads started to fail.
Bob

- Collapse -
itunes
by bertnollie Sep 13, 2011 5:41AM PDT

Thanks, I was not explicit enough, its the installation not just the download. I've been using itunes for my first experience with an ipod. Podcast downloads to it have been ok. I just have to leave my computer on all the time. If I switch off, I have to restore it in safe mode then reinstall itunes. What a pain. My suspicion is an interaction between itunes and a windows update but I'm no expert.

- Collapse -
My last Vista laptop is fine with iTunes.
by r. proffitt Forum moderator Sep 13, 2011 5:45AM PDT

So I can't say it's that. However I am finding folk install more than one antivirus or overlapping protection or outdated apps (Teatimer for example) and then have install issues.
Bob

Back to Audio & Video Software forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info