Audio & Video Software forum

Question

iTunes always keeps opening as if I recently installed it.

by Knossos2 / March 20, 2013 1:26 AM PDT

Hello. Whenever I've started iTunes, only recently, when iTunes starts up, it goes through the process as if I just installed it and goes through the steps as if I'm a new user (settings, file management, tutorials).

This is a problem for me because every time it does this, it disturbs my custom settings and I have to fix them all over again.

It started around February. I can't really explain why all of a sudden it's doing this because I've had iTunes since 2009 on this computer and I've never had this issue, let alone repeated. I haven't even installed anything new iTunes related.

Why is this happening? What is the diagnosis?

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Clarification Request
One wonders,
by mrmacfixit Forum moderator / March 20, 2013 8:24 AM PDT

what version of what OS you are using.
What version of iTunes are you using.

Without that information, the diagnosis is bleak

P

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...
by Knossos2 / March 21, 2013 12:25 AM PDT
In reply to: One wonders,

what version of what OS you are using:

Windows Vista

What version of iTunes are you using:

10.1.2.17

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Try bringing iTunes up to date
by mrmacfixit Forum moderator / March 21, 2013 8:27 AM PDT
In reply to: ...

and see if that cures the problem

P

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...
by Knossos2 / March 22, 2013 4:12 AM PDT

The reason why I haven't is because the new interface is awful and unintuitive. Until I can see that they address these issues I refuse to update.

Besides, I can't really see how that would be the reason. I've gone from not updating iTunes (out of laziness) for months in the past and this issue never occurred.

All Answers

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Answer
Since it's Windows.
by R. Proffitt Forum moderator / March 23, 2013 5:17 AM PDT

There are many reasons for this one. I am not going to guess this one but will share areas I've explored.

1. The antivirus suite. Specifically the privacy areas. I find this area to break things and cause your issue.
Sorry no, I have no cure. That is, I didn't write the code. I only decode it and turn such off and try again.

2. The old run as Administrator tip.
Not much to reveal here. Just a tip. Sorry, why? It's a Redmond thing. Again, I didn't write it.

Good luck!
Bob

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