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Question

its about recovering my SAMSUNG grand prime

Apr 23, 2016 4:55AM PDT

ive tried everything i can think of and i cany seem to recover my phone i tried to upgrade it and could noy succeed so i wanted to put the thing back to how it was when i started and just cannot seem to figure it out

Discussion is locked

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Clarification Request
You left out what you did to the phone.
Apr 23, 2016 10:22AM PDT

My thought is if it's like some I've run into you have the phone re-flashed by the maker or your carrier.

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Answer
facing hang problem
Apr 25, 2016 2:30AM PDT

there's lots of problem come in grand prime... nd most common problem is hanging.... i really very fed up with this hang problem.... samsung must fix this problem or else this will suck samsung sale......