This forum is for XP, and since Vista has new features like UAC, the problem could be specific to Vista.
I have a toshiba laptop 32 bit with norton 360, and Vista home prem. My Aol has started to have problems. Originally, I had 9.1 and it worked perfectly. Within the last month ,when I sign on to aol, I no longer have a buddy list , the sign off and switch user tab is gone and my toolbar carousel also disappeared as well. Some of the items left on the toolbar are blank or dark when they are clicked and the drop-down windows are displayed.
I uninstalled 9.1 and 9.5 again and reinstalled 9.5. The same thing happened again. Aol is working fine except it is missing the items that I mentioned and possibly a few more.
Any help would be appreciated!