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Question

Issues with MSN"s Outlook.com

May 22, 2013 6:25AM PDT

I've been using MSN's e-mail for 12+ years as ___@msn.com. Now they switch to Outlook, and I'm not sure if it's something I've done, or if it's Outlook. I always thought that Outlook was praised for their security, so maybe it was me. I've been very careful over the years about malicious programs out there, some I learned first hand. OK, here's the "stupid me" part. I'm too old to be playing video games, but I can't help it. So, after playing for a couple weeks, I decide to see if there are any cheats/hacks out there. Now, I'm not sure exactly when my Outlook problem started because I don't check my e-mail every day, but it seems like it started about the same time as my snooping for hacks. When I try to log into Outlook.com, I get the red "X" over my padlock (I use Chrome), and the site name changes to 168blu.live.mail.com, and my computer warns me that I'm headed in the wrong direction, so I back out of it. Outlook seems to be the only program affected though. Anyways, I've been going back through my files from the "cheats" day in question, and deleting everything that shouldn't be there. I think I've got almost everything outta there, but I was reading the ol' "Registry Cleaner" thread, and thought I'd ask if this may be a good time to use one, or if I should just leave it alone. That was a long story to get to such a small question!! Sorry 'bout that. Oh, and I'm running Windows 7 and have Kaspersky Anti-Virus (for years) and it seems like its kept me alive so far.... Ummm, yep I'm done.

Discussion is locked

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Answer
Outlook And Outlook.com Are Two Different Things
May 22, 2013 8:28AM PDT

Outlook is an email client which is installed on your computer.. It downloads mail from whatever ISP sends you email.. Outlook.com is a Microsoft online mail client like Hotmail or MSN.. In order to check out the "ins and outs" of Outlook.com, you'll need to visit their website.

As to the possibility of spyware being received by your ramblings on the internet, it's entirely possible you've done so.. Although Kaspersky is a good antivirus tool, it isn't perfect when it comes to detected spyware and adware.. So, try getting a second opinion from both of the free malware scanners in the links below.. Download, install, update, then run a full system scan with both tools.

Malwarebytes
http://www.filehippo.com/download_malwarebytes_anti_malware/

Hitman Pro
http://www.surfright.nl/en/hitmanpro/

Hope this helps.

Grif

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Answer
That's a typical Outlook.com URL
May 24, 2013 5:12AM PDT

Hi, noabody. I agree with anything and everything Grif Thomas says, as he's computer deity to me, but those "###blu.live" addresses are typical since MS switched hotmail to Outlook.com. As far as your computer warning you that you are headed in the wrong direction, I haven't a clue. You might need to add your assigned "blu" address to your trusted sites.

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Thank you all
May 26, 2013 12:51PM PDT

I really appreciate the feedback!

Grif, I did a check with both HMP and Hippo. HMP found 112 threats, 5 of which were in the "serious" category, and after that, Hippo found an additional 5. I sent both reports to Kaspersky, just giving them a heads up like, "Hey, I'm payin' you guys, and these guys found all these threats for free?!". Plus, maybe it'll just give them some more ammo against future attacks. Both were great recommendations.

Dance, I did hear back from a Microsoft rep who told me that you are indeed correct. I guess the blu address is valid for Outlook.com. It's always nice hearing it from a second source though, so thank you.

Safe surfing,
Noah