Question

Issues with ethernet

Feb 11, 2019 4:52AM PST
Hello there. Ive got an issue with ethernet. When someone downloads throught ethernet , all other devices on wireless connection can´t connect to game servers even tho they can watch videos , download or surf the internet. This happens everytime something is downloaded throught ethernet from torrent , browser , steam. From everything even a small 20mb file makes it hell to connect to game servers for wireless connection devices. Any solutions? Ive tried to restart router , even contacting my ISP. Nothing solved it.

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Comments
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Clarification Request
What has been tried?
Feb 11, 2019 10:44AM PST

This doesn't sound normal at all except for Torrents. Torrents can cause the downloader to be targeted by a denial of service attack. Too bad about that and no one I know offers a fix for that.

As to the rest I can't guess what's been tried. Here I'd walk in with a shop router to test it out.

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Everything i searched up on internet
Feb 12, 2019 10:14AM PST

I tried calling Internet provider , restarting router , changing channels etc. Nothing worked

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To me this sounds like the usual.
Feb 12, 2019 10:23AM PST

The modem and router have not been changed out and I read no mention about the other things that are done such as installing the latest firmware in modem and router.

Remember I have made calls on such and always carry in our own router as a test. But a few times the owner insisted I get their router working which is a nice idea but if the router is subpar we can't fix that.

Remember also that torrents can kill a connection as the anti-torrent companies mount a denial of service attack. So you can't help folk who torrent.

There's a lot to cover here but it sounds like you haven't changed the modem or router to better models or stopped torrenting.

Finally you left out the make, model of the modem and router so I can't check about prior complaints or firmware versions. Tell the forum all the details.

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re router
Feb 12, 2019 1:36PM PST

router we are using is Huawei HG8245H.

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Huawei does not appear to publish firmware updates.
Feb 12, 2019 1:44PM PST

There is no OpenWRT firmware for this model either.

Try turning on QOS by reading http://screenshots.portforward.com/routers/Huawei/HG8245/QoS_Configuration.htm
but I'm going to abandon you here. Why? It's a POS Modem+Router with many complaints. It appears that no one has a cure that works everytime. If this was mine and if I used the phone option I'd add a second router for Internet access and sharing.

Post was last edited on February 12, 2019 1:45 PM PST

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There is no QoS option in my router.
Feb 13, 2019 2:27AM PST

I cant find the option for QoS in my router..

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This and more
Feb 13, 2019 11:57AM PST

Is why I have to stop here and give the nod to replacement routers or other than this make modem+router.

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