To get all the channels on the Dish 1000 it takes 3 LNBs (those little things that pickup the signal that are mounted on the dish.) My guess is that one of them is bad and that's why he could only get two of them to pickup.
When I got my first dish I installed it myself, took about 3 hours, most of the time was spent learning how to aim the dish to get the signal.
The fact the he got 2 working right of the bat, says he had it aimed correctly. I suspect that replacing that one LNB will fix the problem. John
So on Sunday I had a Dish installation tech come out to put up my new Dish 1000 with VIP622 HD-DVR. I don't know if you are familiar with what installation consists of but the tech first mounted the dish and pointed it in the direction of the best signal reading from his portable meter. Well to make it work you need to connect to 3 different satellite feeds (2 standard def ones and 1 hi-def one) and the tech found 2 of of them right off the bat but could not find the third.
So he said they will send someone else out today to try to make it work and in the mean time I will just watch the channels from the 2 satellites. Well after the tech left my HD-DVR couldn't connect (acquire) any satellites. I tried to reset it a few times but it really didn't help.
I might have to switch back to Comcast because from what I have seen, satellite may have flashy hardware over Comcast, but its a pain in the butt to deal with.
Any other opinions in the matter?