Windows 7 forum

Question

Issues with bluesreens

Been having a lot of issues lately with blue screens that I wasn't having before.

OS: Windows 7 Home Premium

I was bluescreening due to a network driver issue and that has been resolved. They happen but not as often and I'm not sure why. I have tried backing up my files and reinstalling windows. I've checked drivers to make sure they're up to date. I'm at a loss at this point. I'm assuming its hardware failure which I'm really hoping its not. Can someone give me a hand? Let me know if you need additional info.

Most recent bluescreens -
Bluescreens

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All Answers

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Answer
There are many causes.

In reply to: Issues with bluesreens

https://www.google.com/search?q=windows+7+0x3b finds a litany of causes.

When I see one like this the first thing we do is to go ahead with a canned air cleaning and leave the cover off then see if it gets better. I find many owners don't keep up with the cleaning or never did the work.

This is not a temp issue since not all chips have temp sensors so it could be other than the CPU heat issue.

Since a clean install of the OS doesn't fix it, I suspect hardware so let's try the cheap usual fix first.

Next, let's dive under the hood with a WEB SPECCY. Read how at https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

I would suggest a CHKDSK /F/R/X but not yet as a crash during this could wipe out the OS. If you feel you can reload, go ahead with the CHDKSK /F/R/X on all disks.
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Response to R. Proffitt

In reply to: There are many causes.

I clean my computer, maybe not as often as I need to.. but I most certainly do. It was cleaned a week ago, but the issue is ongoing.

Speccy

The memory slots concerns me. I have 2 8gb sticks. DXDIAG says I have 16gb of Ram too.

I have already ran CHKDSK and there were no problems found.

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BRB with a full Speccy reading (takes time.) about CHKDSK

In reply to: Response to R. Proffitt

It takes a while to go through it so BRB.

Are you sure you used the /F/R/X switches?

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F/R/X

In reply to: BRB with a full Speccy reading (takes time.) about CHKDSK

Actually, I don't think I used them all.

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Answer
Speccy reading. What I would try.

In reply to: Issues with bluesreens

1. I see the 9600 GPU. https://www.google.com/search?q=9600+GPU+causes+bluescreen for reference.
When I see the 8400/8600 and the 9400/9600 and now the 8800 and a few others we slip in a shop GPU card and see if the problems subside. It's a known cause.

2. 1.0GB RAM. NOT THE CAUSE BUT can push the HDD and other components harder.
The Celeron is a known bluescreen source as it's pushed. The 51C is OK but is a tad warm.
-> REMOVE THE CASE COVER FOR NOW.

3. From the motherboard web page.
"the system may reset or shutdown as plugging USB devices in front panel"
Be sure to not use the USB front ports for now.

4. I see two DVD drives. To lighten the load, unplug one of these.

There is also the machine age to consider. At this age you may experience random hangs and BSODs. Given the cost of machines today I do not advise repair or upgrades to this machine.

Post was last edited on October 4, 2017 12:48 PM PDT

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Actual Speccy Info

In reply to: Speccy reading. What I would try.

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Already read a speccy.

In reply to: Actual Speccy Info

Let's see what folk say about this one.

The read error rate on the Seagate looks high. Can cause BSODs.

Try the old CHDKSK /F/R/X on all drives.

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CHHDSK Results

In reply to: Already read a speccy.

Ran it on all 3 drives. No bad sectors.

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/f/r/x

In reply to: CHHDSK Results

Not looking for anything there. It's on a list of things we do to clear up possible problem sources.

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Ahh

In reply to: /f/r/x

Okay then. Well still, I did run it on all 3 anyway.

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Speccy

In reply to: Actual Speccy Info

The first problem you have is the ram is in the wrong slots.
Look in your manual and see what the correct 2 slots are for that ram.

Are you overclocking that ram?
If so set it back to stock.
1866 is not the native speed for that cpu.

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Overclocking

In reply to: Speccy

I haven't messed with any overclock settings. Also, one of my ram slots may be defective, as it only showed 8gb until I moved one of the sticks.

I haven't messed with anything in my CPU either, it should be working on native settings.

I did update the bios a few days ago.

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Ram

In reply to: Overclocking

Look around in your bios for a setting called xmp.
If it's enabled disable it.

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Didn't find XMP

In reply to: Ram

There was no option in there called XMP. I do have OC Genie disabled at the moment.

I don't overclock.

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Ram

In reply to: Didn't find XMP

There is some reason why your ram is running at a faster speed than your cpu supports.
This can lead to odd things.
Now that you have this OC genie disabled post another speccy.

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OC Genie

In reply to: Ram

It was disabled from the beginning.

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Answer
Ram

In reply to: Issues with bluesreens

You say you have 2 8GB sticks.
Speccy shows one 1GB stick.
What does the bios show?

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Why does Speccy say this?

In reply to: Ram

Generated by Piriform Speccy v1.07.205
23 Jan 2011 @ 18:50
Dafydd.
It's obvious the OP didn't update Speccy.

Post was last edited on October 4, 2017 3:46 PM PDT

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Good point!

In reply to: Why does Speccy say this?

I missed that. Some errors can be traced to an incorrect date and time. I think the OP should set the date and time in the BIOS and Windows too.

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And update that Speccy version Bob.

In reply to: Good point!

Dafydd.

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Yup

In reply to: Why does Speccy say this?

That certainly is an old version of speccy.
That does not explain how the OP can have 16GB of ram on a mobo that supports 4GB.
Unless that speccy has nothing to do with the machine the OP has.

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I'm reading 1.0GB RAM.

In reply to: Yup

Cleaned my glasses to be sure.

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I also see 1.0GB Ram.

In reply to: I'm reading 1.0GB RAM.

Dafydd.

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That's what I see also

In reply to: I'm reading 1.0GB RAM.

However the OP said they have 2 8GB sticks so something isn't quite right.

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Something's up with that Speccy.

In reply to: That's what I see also

It's either the version or time/date on the machine. Or, as you said, is this the Speccy for this machine?
Dafydd.

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Answer
Let's check that RAM again.

In reply to: Issues with bluesreens

I think the 8GB sticks are not showing in the report.
https://www.google.com/search?q=9905316-005.A04LF which is the RAM part number in Speccy is an 1GB stick,

This PDF which is the memory QVL for this board only shows 512MB, 1GB and 2GB sticks so I wonder where your 2x8GB sticks are now.

Post was last edited on October 4, 2017 4:56 PM PDT

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Answer
That new Speccy.

In reply to: Issues with bluesreens

There is a lot going on in this PC.

PIA, some screen manager, a Seagate drive with what looks to be a lot of read errors (can cause blue screens) and since I already did a line by line reading I left it to others to do another reading.

-> So it's a brew of items that would have me write if it's unstable I see many reasons why, but not just one.

To narrow it down, you have to slim the machine down.

The HL-2270DW printer drivers look what I see when folk use what was on the printer CD. I never use that but head to the maker's site for latest.

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