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Question

Issues updating windows 10 after installing new OS on SSD

by mrowe29 / December 4, 2017 11:42 AM PST

Hello,

Issue: Computer has 2 windows 10 operating systems installed onto 2 different hard drives. I have set the PC to boot from the second OS (on an SSD) for faster boot times but this will not install updates. Everytime it gets to 19% then stops saying: fatal error c00000d4 applying update operation. How can I solve this?

Long Version: I have recently built a new PC with a decent spec from scratch. Originally an older version of windows was loaded onto my 1 TB (not an SSD!) hard drive. This was then updated to Windows 10. I proceeded to use this computer for a couple of weeks (including paying and installing a non-steam version of GTA 5). The start up time of the PC was slow so a friend recommended buying a cheap SSD and installing the OS onto there to improve start up time.

Being a computer newbie I had no idea how to do this whilst keeping all my files so instead (as I had a spare licence of windows 10) decided to install another version of windows on to the SSD and boot from there. This seemed to work although I 'lost' (couldn't access?) all of the files I had on the previous hard drive (RIP GTA 5).

I have been using this computer for about 2 months when I noticed the computer could not install updates. I tried running the windows update troubleshooter - it found no issues. I tried running the system file checker on the command prompt (sfc / scannow), this found some corrupted files which it then fixed but the computer will still not update. Finally I downloaded CC Cleaner and did a registry clean but still not luck with updating.

I think the issue might be to do with having the two operating systems on the same PC - what's my best bet to solve this? Delete my old OS perhaps? Does anyone know of an idiot-proof program that can do this?

Cheers,
The Computer Idiot

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All Answers

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Answer
It's a lot of work.
by R. Proffitt Forum moderator / December 4, 2017 11:52 AM PST
Collapse -
What to do
by mrowe29 / December 4, 2017 12:16 PM PST
In reply to: It's a lot of work.

So I should follow the toms hardware fix?

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I would.
by R. Proffitt Forum moderator / December 4, 2017 4:09 PM PST
In reply to: What to do

I did note free disk space so it's not that. Remember I can't know if you installed Lucielle's Antivirus and Malware protection suite. All I know is that a stock W10 seems fine most of the time with exceptions being infections and protections.

Anything that is not stock has to be looked at.

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Answer
No
by James Denison / December 4, 2017 1:12 PM PST
"
I think the issue might be to do with having the two operating systems on the same PC "


No, that doesn't cause the problem. At least you can not worry about that part anymore.
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Ok
by mrowe29 / December 4, 2017 1:22 PM PST
In reply to: No

What should I do then? Should I remove the old OS? I have no idea how to do that

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I don't think you understood me
by James Denison / December 4, 2017 4:19 PM PST
In reply to: Ok

That's not causing the problem.

However, if you want to remove it, then after backing up your personal files, boot to the second OS and format the drive the other OS is on.

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Answer
Windows update
by Bob__B / December 4, 2017 6:50 PM PST

Unplug the hdd.
Boot from the ssd and see if windows will update.

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