Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

issues

by pd83 Oct 8, 2008 3:38PM PDT

I have a Dell Vostro 200 with Vista Home Premium. Like any computer user, I install a new program occasionally or update a program with a newer version(Example: Program 1.1 replaces 1.0) I've noticed that whenever I restart my computer, after the "DELL" logo comes up, I get a blank black screen. It doesn't take me to the green bars running across the screen or the login screen. I have to manually turn it off and turn it back on. It asks me if I want to launch Startup Repair or Continue with windows normally. Normally Startup Repair asks me if I want to restore my computer to an earlier time. If I do, the updated versions of the programs I had installed are gone.
The blank screen has happened to me several times now. Has anyone else had this problem? What could be causing this? What can I do to fix the problem?

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
Sadly.
by r. proffitt Forum moderator Oct 11, 2008 1:36AM PDT

This issue still plagues Windows Vista. You are doing the right thing with the repairs but I can only hope that you keep your backups (files you can't lose) on DVD, hard disks and memory sticks (more than one place and device please) so when it fails to repair you don't lose your stuff.

Yes. Happens to me occasionally. And here's the answer -> There is a bug in someone's code.
Bob

- Collapse -
should have fixed that with sp1
by pd83 Oct 11, 2008 4:08PM PDT

I wasn't sure if it w as a hardware or software issues. I chatted with a dell representative about it. he said i could have corrupt windows files or I could have a defect hard drive. I have all my files on an external hard drive so I'm good on that. I just reformatted my hard drive. all is good for now. hope it doesnt happen to me again.

- Collapse -
But where is the backup?
by r. proffitt Forum moderator Oct 11, 2008 10:26PM PDT

Let's say you have files on the internal drive, the external drive and then wipe the internal. WHERE is the backup copy since we only have one copy left at this point?

To read pleas for help from people that couldn't access that external drive after installing Windows or other disasters we only need to visit our Storage Forum.

Hope that clarifies why that's not a backup.
Bob

Back to Windows Vista forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info